Category Archives: Frequently Asked Questions

The minimum system requirements to run Spares Calculator 2010 Express/ Professional/ Batch Processor are as follows: Intel® Pentium® III processor (Pentium 4 recommended) Microsoft® Windows® XP Home, Professional, or Tablet PC Edition with Service Pack 2 or 3, Windows Server® … Continue reading →

The short answer is that Spares Calculator Professional and Spares Calculator Batch Processor are complimentary tools and each is designed to fulfill a different need. Spares Calculator Professional is designed to give detailed information about a single line item. If … Continue reading →

Outside of the European Community (EU) we do not apply sales tax or VAT. Within the UK VAT is applied at the standard UK rate. For other VAT registered EU customers, VAT is applied in accordance with cross-border EU VAT … Continue reading →

Yes. We cut our profit to protect you from credit card fraud. Your online payments are handled by PayPal. It costs us more to use PayPal. But we think its worth it. PayPal is the global leader in online payment solutions … Continue reading →

The Spares Calculator trademark is the property of Real World Solutions. We are a specialist software development company that is based in the United Kingdom. Our offices are at Global House Business Center, 1 Ashley Avenue, Epsom, Surrey, KT18 5AD, … Continue reading →

Yes. Spares Calculator is also available from Software House International (SHI). SHI is a global reseller of software and has sales teams located in the United States, Canada, Europe and Asia. SHI serve customers such as Boeing, Hewlett Packard, IBM, … Continue reading →

Yes. Just checkout using the standard procedure and select “Pay By Invoice”. Once you have finished the checkout procedure your order will remain in a “Pending” state. You can then download a pro forma invoice from your control panel and … Continue reading →

Yes. PayPal act as our payment processor and they accept most international credit cards.